Payment Options

For property taxes and water/sewer accounts, payment can be made as follows:

• MONTHLY PRE-AUTHORIZED PAYMENT PLAN: Starting in January each year with 12 equal payments withdrawn from your account on the 15^th of each month. Any arrears must be paid in full prior to application. Enrolment or changes must be received at least 7 business days prior to withdrawal date.
  • START PAP: To sign-up for monthly pre-authorized payment, please submit the completed form to City Hall along with your void cheque/Direct Deposit slip.
  • STOP PAP: To stop your monthly pre-authorized payment, please submit the completed cancellation form to City Hall.
  • CHANGE PAP: To change banking information linked to your pre-authorized payment plan, please submit a void cheque or direct deposit slip to City Hall.
• ON-LINE BANKING: Look for us using the search term "Pembroke". For property taxes, set up a separate payee for each property owned using your roll number as the account number without dashes, as the account number. For water/sewer, use your account number without the decimal, but include all ten digits and adding extra zeroes to the end if required. For further information on how to search for the City of Pembroke as a Payee with your bank, please consult the following list.
• MAIL: City of Pembroke, 1 Pembroke Street East, Pembroke, ON K8A 3J5
• IN PERSON at City Hall: Cash, cheque or debit. Credit Cards are not accepted.
• DROP BOX: In the mail slot located on the left side of the front door at City Hall (include tax bill stub, no cash please).

For by-law infractions, general receivables and pet licensing, payments can be made online through Virtual City Hall using a valid credit card. Payments can also be made via mail, in person or using the drop box as described above.

---

---